Customer Service Representative

Home + Environment Security Limited

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Home and Environment Security Limited is an electronic and armed response service company. Due to our growing reputation in the industry, we have been granted several new high-profile contracts for the next year. We are recruiting for professionals to keep up with our demands. If you have the Passion for customer relations you are just what we are looking for

 

Responsibilities

  • The CSR will report to Customer Service Manager

 

Core duties include:

  • Responding to emergencies' notification
  • Receiving external and internal calls
  • Booking of servicing for client's Alarm systems
  • Monitoring and treating alerts received from the Alarm System
  • Coordinating client patrol

 

Candidate Requirements

  • Female and Single (male or married applicants will not be considered)
  • Minimum qualification: BSc or BA degree
  • Customer service Experience: 1 - 3 years (added advantage)
  • Good communication skills
  • Fluent in Hausa language (added advantage)
  • Good computer skills.
  • Confidentiality and high ethical standards
  • Smart, confident, energetic, enthusiastic and
  • Aptitude to work long hours.
  • Strong relationship management skills.
  • Resident of Abuja (none Abuja residents will not be entertained)
  • Open to shifts patterns especially night shifts, inclusive of weekends(Saturdays and Sundays)

Summary

Company

Home + Environment Security Limited

Job Level

Experienced (Non-Manager)

Location

Abuja

Specialization

Customer Service

Job Type

Full-Time

Minimum Qualification

Degree

Preferred Years of Experience

1 - 3 years

Salary

₦50,000.00 ‐ ₦60,000.00 per month