Senior Director, Insight & Customer Strategy


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Oracle provides the world's most complete, open, and integrated business software and hardware systems, with more than 370,000 customers including 100 of the Fortune 100 representing a variety of sizes and industries in more than 145 countries around the globe.



  • As the leader of EMEA Insight Team for ECEMEA region, you will be measured on the following metrics:
  • Deliver the Insight team KPIs for the region incl. revenue impact, customer satisfaction, etc.
  • Increasing license revenue and market-share growth for business applications
  • Increasing Oracle’s win/ loss ratio
  • Elevating the quality of sales and shortening of sales cycles
  • Strengthening of customer satisfaction.
  • Job Description
  • The individual will be a leader of the Oracle Insight program, driving delivery of value to EMEA-based customers focused on business specific issues. 


Key job elements include:

  • Leads a team of high-calibre Insight Directors with the goal of achieving Oracle’s SaaS related business objectives
  • Leads customer engagements with the top customers and delivers high impact (impact = closed license revenue and customer satisfaction)
  • Provides direct deal support by leveraging industry knowledge, management consulting skills and analytical abilities in identifying key drivers, assessing process capabilities and developing a business case for business process enhancement.
  • Integrates specific industry strategy, customer operational objectives and business process understanding to define a clear solution strategy with actionable value communication and enables a successful customer experience
  • Contributes to team thought leadership through constantly synthesizing the customer experiences into content and methodologies that can be leveraged
  • Leads the development of industry specific tools and analytical processes to be leveraged by the sales, marketing and consulting organizations in their respective roles.
  • Demonstrates analytical and problem solving skills, and strong management consulting skills to influence thinking or gain acceptance of multiple customer constituencies.


Required Skills

  • Proven managerial experience of leading high-performance teams.
  • Demonstrated ability to learn quickly and participate on strategic consulting projects with varied industry focus and business imperatives
  • Proven aptitude to work in a virtual team environment and ability to build consensus
  • Exceptional business problem solving combined with strong analytical and interpersonal skills
  • Outstanding oral and presentation communication skills
  • Knowledge of ERP and IT systems with emphasis on business applications is preferable but not essential.



  • The ideal candidate will have 4-6 years of management experience with overall 15+ years of total experience. His experience will include career stints with industry leading companies in a functional management role in Financial Services, Manufacturing Retail & Distribution, Telecommunications or Public Sector will be a strong advantage.
  • The ideal candidate will have an MBA from a top-tier business school. An undergraduate degree in a quantitative field would be preferred. 
  • Further, he/she will have complete fluency in English. 
  • Knowledge of any other European language or Arabic will be a plus.

This job originally appeared elsewhere.




Job Level

Executive (Director/CEO/CFO/COO)




Executive / Top Management

Job Type


Minimum Qualification


Preferred Years of Experience