IT Sales and Business Development Manager


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The role requires significant interaction with clients, which will be mostly be face-to-face meetings or over the telephone. Tasks are varied and include:

  • understanding customers' diverse, specific business needs and applying product knowledge to meet those needs;
  • leveraging on personal networks to drive business sales targets
  • ensuring quality of service by developing a thorough and detailed knowledge of technical specifications and other features of employers' systems and processes and then documenting them;
  • cold-calling in order to create interest in products and services, generate new business leads, arrange meetings and close sales leads;
  • identifying and developing new business through networking and courtesy and follow-up calls;
  • preparing and delivering customer presentations and demonstrations of the software, articulately and confidently;
  • marketing and promoting a portfolio of products by writing and designing sales literature and through attending industry events;
  • maintaining awareness and keeping abreast of constantly changing software and hardware systems and peripherals;
  • developing effective sales plans using sales methodology;
  • providing technical advice to customers on all aspects of the installation and use of computer systems, networks, servers, softwares etc both before and after the sale;
  • advising on software features and how they can be applied to assist in a variety of contexts, such as accounting, manufacturing or other specialist areas;
  • meeting sales targets set by the board and contributing to team targets
  • networking with existing customers in order to maintain links and promote additional products and upgrades;
  • handling hardware or software problems and faults and referring on to specialist technical colleagues
  • responding to tender documents, writing proposals, reports and supporting literature;
  • managing workload in order to organise and prioritise daily and weekly goals;
  • contributing to team or progress meetings to update and inform colleagues.