Human Resources Coordinator

Coca Cola

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About The Coca-Cola Company

Everyone knows Coca-Cola. It's the best-known product in the world. We've been making it since 1886 and it still tastes the same.


As a business, The Coca-Cola Company is constantly evolving – we develop new products, acquire great brands and pioneer new ways of doing things. We sell four of the world's top five non-alcoholic sparkling drinks (Coke, Coke light, Sprite and Fanta) and 3,600+ products in over 200 countries, including water, juices, energy drinks, and even tea and coffee. Altogether, that adds up to more than 1.9 billion drinks around the globe every day.


In Europe, Middle East and Africa (EMEA), we are located in 60 countries and organized as six business units: Central and Eastern Europe (CEE); Western Europe (WEBU); Turkey, Caucasus and Central Asia (TCCA); Middle East and North Africa (MENA); West Africa (WABU); and South and East Africa (SEABU). These six strong business units allow us to operate at scale while ensuring flawless delivery through local market operations working closely with our bottling partners who manufacture, package and distribute our soft drinks.


Global Business Services (GBS)

GBS is The Coca-Cola Company's multi-functional internal shared-services organization providing a wide range of transactional services across all Coca-Cola business units within functional areas such as: Human Resources Operations, Finance and Procurement Operations, Workplace Strategy and Operations, Controls and Compliance, Change Practice, Operational Excellence, Data Governance, User Experience and Digital, and Creative Business Solutions. Our GBS main locations are Warsaw (Poland), Drogheda (Ireland), Buenos Aires (Argentina), San José (Costa Rica), Manila (Philippines), and Atlanta (Georgia, USA).


We offer our associates:

The Coca-Cola Company's extraordinary heritage, our leading brands and the global scale of what we do.

The challenge of meaningful work - our unique global system offers constant opportunities to develop world-class skills and a truly international career.

A unique culture where people do what they love and live their values.

The kind of competitive compensation you would expect from a world leader.


At The Coca-Cola Company, our people have their own formula for turning passion into action. Together, that's how we push the world's greatest brands to new heights. What's your secret formula?


Human Resources Coordinator for West Africa

based in Lagos


Position Overview

As Human Resources Coordinator for West Africa (HRC WABU) you will be responsible for managing all local HR related processes which are not already provided out of our Global Business Services (GBS) HR Hub in Warsaw, Poland. You will support on the local level the regional GBS HR organization in areas like employee records management, learning, training and mobility administration support, and therefore interfacing with internal and external GBS HR key stakeholders delivering excellent and seamless HR service delivery.


In this position you will report to the EMEA HR Services Supervisor based in Warsaw, Poland.


Key Responsibilities

  • Responsible for maintaining and reviewing employee and HR personnel files and archives, in line with local laws and requirements, either personally (in Egypt), or remotely (in North East Africa).
  • Coordinate wet signatures obtaining for contracts and forms for in-scope countries against chart of authority as advised by GBS and vendors, copying documentation and filing.
  • End-to-end coordination and handling of non-employee resources through service providers (hires, renewals, terminations, addressing contingent workers issues) and activities connected with this, in line with internal policies and procedures.
  • End-to-end coordination of Interns (approvals, identification, on-boarding, compensation and benefits, off-boarding).
  • Provide local language support in terms of translation, local language letters and documents preparation.
  • Purchase Orders (PO) and Procurement end to end ownership of HR related activities (including but not limited to: Benefits Providers, Trainings, non-employee resources etc.).
  • Support HR analytics and reporting requests, and coordinate with GBS HR Analytics team as required for more complex analytics requests.
  • Complete HR related ad hoc tasks as necessary under personnel administration.
  • Support with keeping HR data updated and accurate in line with on the ground changes; coordinate with Line Managers and GBS HR Helpdesk (KO HR Help) on updating HR data.
  • Support Mobility Administration by providing forms in local language to assignees and support local work permits process.
  • Responsible for document preparation and formatting of specific reporting requirements in local language for Works Council  and Employee Forums, for preparing meeting minutes, and for obtaining monthly reports required for Works Council meetings from Reporting team.
  • Support with local HR projects and ad hoc initiatives as needed.
  • Support GBS HR Operations in the local implementation of HR services and operations as needed (including but not limited to: Learning & Development support linked to local trainings and HR events, local HR communications etc.).
  • Support Local initiatives such as MyHealth, MyLife, Work-life balance initiatives, Employer of Choice support (prepare and coordinate all necessary materials and information for certifications, participation in ranking), etc.


What you can expect

  • Unique development opportunity in the field of HR in one of the most recognizable global brands.
  • A unique chance to be a part of a truly international HR team.
  • Participation in projects with strategic importance for our Global Business Services organization.
  • A chance to perform tasks independently, lead small HR related projects and present your own ideas.
  • Employment contract for an indefinite period with an attractive compensation and benefits package.


What you need to be successful

As HR Coordinator in Lagos you will work with many different stakeholders (internal and external) on a daily basis. Thus, you will need to be culturally aware, comfortable in a virtual working environment, as well as display excellent communication skills, a customer service and problem solving mindset and a persistent follow-up approach on pending topics.


In addition, as most key tasks are highly sensitive, you should bring along a good sense of confidentiality. Many of the daily responsibilities are connected to legal requirements, thus you should be savvy in local labor law as relevant for your role to be successful.


As this position requires coordinating various topics, often at the same time, you need to be able to organize your task independently, manage your time well and prioritize according to business needs. Strong analytical skills will help you to identify business needs and relevancy. If on top of that you have a background in Human Resources and bring 2-3 years of experience, ideally gained in an international environment and/or matrix organization, you´re just the one we´re looking for.


Qualifications at a glance

  • Bachelor’s Degree in Human Resources/Social Science or Business Administration/Finance. Alternatively related field of studies or equivalent related work experience. Diploma in the field of Human Resources.
  • Minimum 2-3 years of experience
  • Files Management                        
  • Using specialized databases as SAP, Intranet, SharePoint
  • Excellent Organization and planning
  • Excellent Communicator
  • Ability and initiative to work and perform
  • Customer Focus                            
  • Business Etiquette
  • Curiosity and continuous learning mindset


Leadership Behaviors

  • Drive Innovation
  • Collaborate with System, Customers and Key Stakeholders
  • Act Like an Owner
  • Inspire Others
  • Develop Self and Others

This job originally appeared elsewhere.



Coca Cola

Job Level

Manager (Staff Supervisor/Head of Department)




Human Resources

Job Type


Minimum Qualification


Preferred Years of Experience

1 - 3 years

Application Deadline