After Sales Service Engineer

Haulage and Logistics Nigeria

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Haulage and Logistics Nigeria - Our Client in the automotive industry seeks qualified candidates to fill this role

 

 

Responsibilities:

  • Build, lead, motivate and develop a highly successful after sales team that achieves its objectives
  • To manage all service and technical aspects for the full range of SINOTRUK product with the objective of achieving set targets
  • Plan, develop, and monitor customer service complaints related to SINOTRUK brands. Deal with any customer complaints pertaining to product reliability, assist dealers and customers alike to find resolutions to these complaints
  • Enhance customer satisfaction by providing effective training to retail network and resolve technical problems
  • Setup after-hour recovery/assistance service to find best resolution to specific customer issues and breakdowns 24/7.

 

Requirements:

  • BSc Mechanical Engineering
  • 5 years experience with man diesel truck
  • Minimum of 5-8 years hands on experience in the Automobile industry.
  • Should be able to work with Engine Diagnostic tools, monitor & control maintenance cost and manage emergencies

 

This job originally appeared elsewhere.

Summary

Company

Haulage and Logistics Nigeria

Job Level

Experienced (Non-Manager)

Location

Lagos

Specialization

Engineering

Job Type

Full-Time

Minimum Qualification

Degree

Preferred Years of Experience

5 - 7 years