Job Position Summary
- To attract visitors and provide point of sales assistance.
Duties & Responsibilities
- Attracting visitors to the organization and creating a fun, lively environment
- Selling subscriptions to visitors to ensure you meet your monthly sales target
- Subscribing visitors to subscription plans and helping them download information on their phones
- Managing cash transactions and remitting cash balances.
- Calling our customers, teaching them how to use the app, and documenting their feedback/concerns
- Troubleshooting and resolving customers’ problems with our product or escalating issues to the customer support team
- Achieving and maintaining proficiency with our escalation matrixes
- Consistently staying up-to-date with new products/services
- Providing weekly reports on customer feedback to management
- Previous sales or customer service experience is a PLUS!
- Must be friendly and fluent in English
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