Customer Care Officer

Westsos

Apply for this job   

Share this job:


This job listing has expired! Click here to view the latest Education jobs in Nigeria

Job Details

  • Must Reside on or close to the island
  • Determines requirements by working with customers.
  • Answers inquiries by clarifying desired information; researching, locating and providing information.
  • Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.
  • Fulfils requests by clarifying desired information; completing transactions; forwarding requests.
  • Sells additional services by recognizing opportunities to up-sell accounts; explaining new features.
  • Maintains call center database by entering information.
  • Keeps equipment operational by following established procedures; reporting malfunctions.
  • Updates job knowledge by participating in educational opportunities.
  • Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

Summary

Company

Westsos

Job Level

Fresh Graduate/Entry Level/Graduate Internship

Location

Lagos

Specialization

Customer Service

Job Type

Intern

Minimum Qualification

OND

Preferred Years of Experience

Entry Level

Salary

₦30,000.00 ‐ ₦40,000.00 per month