Head of Operations

Deecla Services Ltd

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JOB DESCRIPTION FOR HEAD OF OPERATIONS:
 
A growing nutrition company located in Victoria Island Lagos, is looking to fill the position of head of operations, who will be  responsible for cementing their dealership/franchise together and making sure all areas are running smoothly and business goals are reached

ESSENTIAL DUTIES AND RESPONSIBILITIES:
  • Manage and coordinate the entire management team to plan and assist in the future growth of the dealership
  • Guide, train and support the dealership in achieving their daily, weekly and monthly goals
  • Develop and execute strategic plan to achieve sales targets and profit for the dealership by ensuring consultants have well qualified cooking shows.
  • Ensure standards are been maintained at all times and implement new ideas
  • Keep to date what’s going on in the cooking shows in order to relate with both customers and team members
  • Assists the dealer or cooking coach on any installations that may be needed at cooking shows
  • Responsible for maintaining  database of bookings and customer information
  • Maintain a good relationship between  the dealership and the customers
  • Coordinate and conduct trainings for new recruits.
QUALIFICATIONS AND REQUIREMENTS:
  • BS.c in relevant discipline
  • Masters, MBA in relevant discipline
  • 5years in a supervisory/ leadership role
  • PC proficiency and strong working knowledge of Microsoft Excel, Word and Power Point, Google and CRM knowledge is essential.
PERSONAL ATTRIBUTES:
  • High level of integrity and dependability with strong sense of urgency
  • Ability to build a strong relationship with your team
  • Must be disciplined and committed
  • Strong interpersonal skills and ability to communicate well 

Salary range: N120,000- N185,000

Summary

Company

Deecla Services Ltd

Job Level

Manager (Staff Supervisor/Head of Department)

Location

Lagos

Specialization

Healthcare / Pharmaceutical

Job Type

Full-Time

Minimum Qualification

Degree

Preferred Years of Experience

3 - 5 years

Salary

₦120,000.00 ‐ ₦185,000.00 per month