Executive Secretary

Marriott International

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Marriott International is a leading global lodging company based in Bethesda, Maryland, USA, with more than 4,100 properties in 79 countries and reported revenues of nearly $14 billion in fiscal year 2014. Its heritage can be traced to a root beer stand opened in Washington, DC, in 1927 by J Willard and Alice S Marriott.

Marriott has more than 361,000 people working worldwide at managed or franchised properties and corporate offices. Marriott has been consistently recognized as a top employer and for its superior business ethics. The company also manages the award-winning guest loyalty program, Marriott Rewards and The Ritz-Carlton Rewards program, which together surpass 49M members.



Job Description:

  • You were always one of those curious kids who opened every cabinet, peeked behind every door, and never ceased to ask "why" when given an explanation. Today, you bring your personal style to every experience. You live life to discover. You are passionate about your neighborhood, always looking to explore the places one wouldn’t find in a travel guide. If this sounds like you, you’re in the right place. You’ve got authentic style, natural curiosity and a warm way with people. Renaissance is not just a place to spend the night, it's a place to discover, a place in the world with style like yours. That’s why we’re not just looking for anyone. We’re looking for someone like you.

Job Summary:

  • Greet persons entering the office, determine nature and purpose of visit, and direct/escort to destination.
  • Open, read, and prepare answers to routine letters.
  • Locate and attach appropriate files to incoming correspondence requiring replies.
  • Take and distribute meeting minutes to appropriate individuals.
  • Handle and distribute incoming and outgoing mail.
  • Create and maintain computer- and paper-based filing and organization systems for records, reports, documents, etc.
  • Transmit information or documents using a computer, mail, or facsimile machine.
  • Prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software.
  • Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, reservations, and answer inquiries from guests.
  • Operate standard office equipment other than computers such as telephone, typewriter, fax, photocopier, calculator, and electronic peripherals.
  • Document and communicate all guest requests/complaints to appropriate personnel.
  • Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.
  • Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees.
  • Speak with others using clear and professional language, and answer telephones using appropriate etiquette.
  • Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation.
  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
  • Perform other reasonable job duties as requested by Supervisors.

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Marriott International

Job Level

Experienced (Non-Manager)




Administration & Office Support

Job Type


Minimum Qualification


Preferred Years of Experience

1 - 3 years