Acada Telecoms international ltd is recruiting to fill this position
- Customer invoice enquires
- Customer database management.
- Handling customer enquiries and issues for segmented and non-segmented customers.
- Inter and intra department coordination.
- Attend to mail communications- ensure prompt and effective communication Ensure clear differentiation between internal correspondence and external correspondence.
- Handling of customer’s complaints and ensure corrective actions are initiated, thus preventing that same mistakes happening again.
- Act as in-house sales back-up.
- Ensure arrival notices are sent timely.
- Communication and probing skills.
- Problem solving skills
- Inter Personal skills.
- Reporting writing / reporting skills.
- Ability to multi-task
- Excellent IT skills.
- Candidates must possess HND or BSc in any Social Science related discipline.
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