Call Center Agent

B.Y Mafit Ltd

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B.Y Mafit Limited  seeks qualified candidates to fill this role

 

Responsibilities

  • Attracts potential customers by answering product and service questions; suggesting information about other products and services.
  • Opens customer accounts by recording account information.
  • Maintains customer records by updating account information.
  • Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
  • Maintains financial accounts by processing customer adjustments.
  • Recommends potential products or services to management by collecting customer information and analyzing customer needs.
  • Prepares product or service reports by collecting and analyzing customer information.

 

Qualifications and Requirements:

  • Minimum of HND
  • 1-3 years experience
  • Must be a female
  • 22-25 years
  • Must be living in Ikeja and it's environs

Summary

Company

B.Y Mafit Ltd

Job Level

Fresh Graduate/Entry Level/Graduate Internship

Location

Lagos

Specialization

Customer Service

Job Type

Full-Time

Minimum Qualification

HND

Preferred Years of Experience

Entry Level

Salary

₦110,000.00 ‐ ₦150,000.00 per month