Operations and Maintenance Manager

MasterMindsHRSG Management Consulting

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  • Supervises all works related to his/her assigned maintenance project(s) and ensures that they are executed in accordance with client’s specifications.
  • Overall responsible for smooth operation of the managed services project, coordination with client and OHS & Quality representatives.
  • Ensures preventive maintenance is planned, executed, monitored and follows up with issues found till closure.
  • Manages that emergencies are attended and closed within SLA (Service Level Agreement) & equipment is operating within KPIs (Key performance indicators).
  • Communicates and agrees with the client for penalties, warnings, etc. in case violation of SLA and plans for improvement to minimize penalties or SLA violation.
  • Ensures that Corrective maintenance is planned and executed within target time.
  • Implements technical, installation, corrective, preventative maintenance standards according to guidelines.
  • Inspects the quality of the equipment and undertakes site inspection to determine if they are complying with government regulations, client requirements & industry standards.
  • Analyses resources requirements, acquires, monitors and makes suggestions or improvements accordingly. Resources include but not limited to Human, tools, equipment & transportation.
  • Evaluates field staff and quality of works through personal inspections & other means.
  • Arranges internal and external scheduled meetings (as per O&M project requirement) covering all areas from quality, status, progress, logistics and reporting based on SLAs and KPIs, and suggests improvements.
  • Demonstrates the ability to think critically and proactively, anticipates risks and prepares solutions in advance.
  • Ensures timely spares procurement, ordering and availability in the stock and field according to the project’s requirement.
  • Ensures that site security is well managed, monitored and updated based on risk levels of the site.
  • Implements efficient fuel management system e.g. forecasting, delivery, consumption, monitoring and controlling.
  • Coordinates with the O&M Supervisor and other concerned staff for analysis, reporting and improvement plans, in accordance with client and SLA requirement.
  • Prepares annual O&M budgets for his/her operation and shares with his direct supervisor.
  • Monitors costs and ensures expenses are within allocated budget.
  • Ensures that all client reports are submitted on timely manner, agreed and acted.
  • Follows up on client’s payments and reports status to the MS Head according to the company's internal procedures.
  • Supervises and follows up on all documentation related to the O&M project.
  • Coaches and develops the O&M Supervisors and teams assigned to him/her.
  • OH&S / QMS Roles and Responsibilities
  • Ensures that all projects activities adhere to all OH&S and QMS standards.
  • Ensures that company’s procedures are implemented and followed. Suggests improvement if necessary.
  • Responsible for availability, implementation and follow-up of standard procedures and processes (Technical and organizational).
  • Proactively reviews processes, documentation and procedures to keep updated on operational activities.
  • Coordinates efforts with all sections of the company (Procurement & Logistics, HR and Accounts) as per the company's internal procedures.
  • Reviews OHS reports from field or regional supervisors, evaluates and suggests improvements using the company's reporting formats and procedures.
  • Monitors the Site Safety Induction sheet filled by subcontractors, and manages them according to policy.
  • Checks that the incident investigation reports are filled.
  • Ensures that adequate PPE is used by both the company's teams and Subcontractors
  • Requests for the replacement of PPE (Personal Protective Equipment)’s when required.
  • Ensures that safe work procedures are being adhered to by team members.
  • Deals directly with the client’s representative on all OH&S matters when required.
  • Prepares and distributes a variety of reports as requested by Head.
  • Be responsible for the application, compliance and regular updating of the security plan in place both by the local team and by visitors.
  • Ensures visitors receive a proper security and context briefing and monitors the security adherence.
  • Provides the general coordination with security-related feedback and systematically report in writing any security incident involving the teams.
  • Investigates accidents, incidents, and hazards and implements the necessary corrective and preventive actions to mitigate incidents, accidents and hazards.
  • Ensures that all placards are clear, clean and well maintained.
  • Provides training to enhance the OHSAS knowledge and competence.
  • Conducts emergency preparedness drills on a regular basis.
  • Conducts regular site inspections.
  • Monitors hazard controls (PPE, engineering controls, policies, procedures.


Qualifications and Requirements:

  • More than 5 years field work or relevant experience.
  • Multi task person, be well organized and have the ability to work well under pressure.
  • Must be comfortable with handling multiple projects and assignments with strict deadlines.
  • Team leader, ability to negotiate
  • Decision maker, can work independently
  • Education Requirements:
  • Bachelor Degree in Electrical, Civil or IT or related field.
  • HND with 5 years managerial experience

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MasterMindsHRSG Management Consulting

Job Level

Manager (Staff Supervisor/Head of Department)




Administration & Office Support

Job Type


Minimum Qualification


Preferred Years of Experience

5 - 7 years