Sales and Client Relationship Associate for Merchant Payments

Global Profilers

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Global Profilers is a Recruitment & HR Services firm specialized in recruitment in Africa; we are currently looking for a Senior Associate Merchant Payments for our client who is a financial services and payments company.




  • The Sales and Client Relationship Associate for Merchant Payments will be responsible for driving sales and managing relationships with merchants for the company. 



  • Sales  of  company’s  merchant  offerings  and  relationship management
  • Development of annual targets in collaboration with the team lead for merchant payments.
  • Prepare monthly, quarterly, and annual management reports outlining performance of the business
  • Actively engaging consumers, developers, SMEs and SME networks to build and maintain relationships
  • Tracking  of  relationships  and achievements
  • Ensuring that regular feedback from the customer is factored into decision-making at in the company
  • Driving cross-team collaboration to ensure that appropriate support is in place for the merchant  payments business


Qualification and Requirements:

  • Bachelor’s degree required
  • At least 3 years’ relevant experience in sales or general management in online payments or similar businesses
  • Must be able to work in a high-velocity, high performance environment
  • Must  be  able  to  develop  and  communicate  competitive  landscape  analysis
  • Experience driving sale
  • Experience  with  customer  relationship management
  • Drive customer satisfaction improvement
  • Strong  leadership,  sales,  and  relationship-building  skills
  • Excellent communication  skills  –  verbal,  non-verbal and written
  • Ability  to  motivate,  influence  and  advice people
  • Planning and organizational  skills
  • Good understanding of Nigerian market, consumer, developer, and merchant preferences  and  trends
  • Attention to detail
  • Initiative, curiosity and a sense of ownership over work areas
  • Ability to multi-task and manage competing    priorities
  • Good judgement and decision-making  ability
  • Conflict resolution skills.

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Global Profilers

Job Level

Experienced (Non-Manager)




Banking / Finance / Insurance

Job Type


Minimum Qualification


Preferred Years of Experience

3 - 5 years