Assistant Human Resources Manager

Hilton Worldwide

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Hilton Worldwide (NYSE: HLT) is a leading global hospitality company, spanning the lodging sector from luxury and full-service hotels and resorts to extended-stay suites and focused-service hotels. For 95 years, Hilton Worldwide has been dedicated to continuing its tradition of providing exceptional guest experiences. The company's portfolio of twelve world-class global brands is comprised of more than 4,250 managed, franchised, owned and leased hotels and timeshare properties, with more than 700,000 rooms in 93 countries and territories, including Hilton Hotels & Resorts, Waldorf Astoria Hotels & Resorts, Conrad Hotels & Resorts, Curio - A Collection by Hilton, Canopy by Hilton, DoubleTree by Hilton, Embassy Suites Hotels, Hilton Garden Inn, Hampton Hotels, Homewood Suites by Hilton, Home2 Suites by Hilton and Hilton Grand Vacations. The company also manages an award-winning customer loyalty program, Hilton Honors.



An Assistant Human Resources Manager is responsible for providing first-class employee relations services to the Human Resources Manager and management team to deliver an excellent staff experience while assisting with Human Resources strategy.



What will I be doing?

  • As an Assistant Human Resources Manager, you will be responsible for providing first-class employee relations services to the Human Resources Manager and management team to deliver an excellent staff experience. An Assistant Human Resources Manager will also be required to support employee relations and ensure compliance with staff training requirements. Specifically, you will be responsible for performing the following tasks to the highest standards:
  • Provide and deliver first-class ER services to Human Resources Manager and management team
  • Assist Human Resources Manager with Human Resources strategy including succession planning processes in individual hotels
  • Manage employee relations issues in the hotel in a confidential manner, including disciplinaries, grievances, and capability
  • Ensure recruitment and selection process is adhered to and ensure that appropriate immigration checks are carried out
  • Help achieve departmental goals
  • Support the hotel with departmental training requirements
  • Control costs when possible and assist in meeting hotel/departmental financial targets
  • Ensure pay reviews/absence monitoring/wage queries are managed in line with company guidelines
  • Ensure completion of training for hotel security, fire regulations and other health and safety legislation
  • Work with local organisations and schools to promote the hospitality industry
  • Assist and resolve team member and management queries



  • Previous experience in Human Resources
  • CIPD qualified
  • Positive attitude
  • Good communication and people skills
  • Committed to delivering a high level of customer service, both internally and externally
  • Excellent grooming standards
  • Flexibility to respond to a range of different work situations
  • Ability to work under pressure
  • Ability to work on their own or in teams
  • It would be advantageous in this position for you to demonstrate the 
  • Knowledge of hospitality
  • IT proficiency

This job originally appeared elsewhere.



Hilton Worldwide

Job Level

Manager (Staff Supervisor/Head of Department)




Human Resources

Job Type


Minimum Qualification


Preferred Years of Experience

1 - 3 years