Call Center Agent

VERON NIG LTD

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Job Responsibilities:

Establishes insurance policies by obtaining client information; determining eligibility; maintaining database.
 

Job Duties:

  • Obtains client information by answering telephone calls; interviewing clients; verifying information.
  • Determines eligibility by comparing client information to requirements.
  • Establishes policies by entering client information; confirming pricing.
  • Informs clients by explaining procedures; answering questions; providing information.
  • Maintains communication equipment by reporting problems.
  • Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures.
  • Updates job knowledge by studying new product descriptions; participating in educational opportunities.
  • Accomplishes sales and organization mission by completing related results as needed.

 Skills and Qualifications:

Minimum Qualification; OND

 Verbal Communication

 Phone Skills, Listening

 Data Entry Skills, People Skills

 Informing

 Customer Focus

 Customer Service

 Attention to Detail

 Professionalism

 Multi-tasking

Summary

Company

VERON NIG LTD

Job Level

Fresh Graduate/Entry Level/Graduate Internship

Location

Lagos

Specialization

Telecommunications

Job Type

Full-Time

Minimum Qualification

OND

Preferred Years of Experience

1 - 3 years

Salary

₦85,000.00 ‐ ₦150,000.00 per month