Country Head

Willis Towers Watson

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Willis Towers Watson is a leading global advisory, broking and solutions company that helps clients around the world turn risk into a path for growth. With roots dating to 1828, Willis Towers Watson has 39,000 employees in more than 120 territories. We design and deliver solutions that manage risk, optimize benefits, cultivate talent, and expand the power of capital to protect and strengthen institutions and individuals. Our unique perspective allows us to see the critical intersections between talent, assets and ideas the dynamic formula that drives business performance. Unlock your potential at Willis Towers Watson.


The Business

  • The Willis Towers Watson Client Relationship teams primary function is to build and expand client relationships with our Target Market Organizations (TMOs) which are typically Fortune 1,000 or their equivalent. This includes responsibilities for growing revenue and managing a book of business across all three major Segments of our business



Overview of Position:

To drive revenue growth in order to enhance Nigeria and Willis Towers Watsons position as a global provider of insurance broking services. To be ultimately responsible for the long term strategic planning of Gras Savoye Nigeria and for the implementation of these plans; to lead the management, engage and motivate the approximately 16 associates to achieve excellent financial results in Nigeria.

Manager of People / Individual Contributor: This position has direct line responsibility for the following roles:

The following roles report into the GS Nigerias CEO:


General Management, Operations

Finance and accounting

Human resources

Geographic Scope of Role: This role covers the Federal Republic of Nigeria

The candidate while based in Lagos must be flexible and travel regularly within Nigeria. There will also be occasional travel to the region head office in Abidjan (Côte dIvoire) and International head office in London where the International BU leadership are based.


Budgetary and risk management responsibilities:

The candidate will be responsible for the achievement of the current budget and setting up subsequent budgets under the supervision of the regions Head


In addition to developing relationships with direct reports and associates in the country, this position will also work closely with the appropriate region CEO and team, International Chairman and CEO and members of the International BU Executive based in London and other country CEOs. Other internal relationships: senior leaders from the other BUs based in the US and UK.



Define country specific targets that align with overall Willis Towers Watson targets

Ensure clarity exists in the country as to how targets are going to be hit

Monitor results against target and where necessary take immediate and decisive remedial action

Ensure adequate financial controls are in place in country to avoid fraudulent activity and errors & omissions (E&Os)

Accommodate changes in targets and deliver against those changes

Growth (Win, Retain, Grow)


Ensure adequate pipelines exist and pro-active activities takes place in all segments

Create the framework and structures to enable sales success in the Mid-Market utilising 2.0

Where appropriate embrace, drive and take the lead on rolling out the Commercial Network

Embrace, communicate and utilise the SAS team and the Specialisms in the winning, retaining and growing of Global Strategic Accounts

For Large Accounts, ensure the adoption of the Client Insight Meeting approach utilising the Specialisms where appropriate

Take an active role in the winning of Large Accounts including, where appropriate acting as Advocate Partner



  • Instrumental in the business planning process for the country
  • In conjunction with Group, designs, communicates and ensures execution of the country strategy and its appropriate dissemination within country
  • Is a key player in driving and supporting change initiatives within the country. 
  • Identify and report on potential key acquisitions to reinforce Willis commercial power in the country
  • Maintains a working relationship with key carriers
  • Operational tasks
  • Define the objectives for the country and ensure alignment with the International BU strategy.
  • Leads the improvement and refinement of team operating procedures
  • Overall responsibility for ensuring associates are competent, receive annual appraisals and training to fulfil their role and continually develop
  • Updates succession plans and conducts regular Talent Management reviews
  • Compliance
  • Acts with integrity in carrying out duties and responsibilities
  • Acts with due skill, care and diligence
  • Ensures observation of proper standards of market conduct
  • Deals with regulators in an open and co-operative way and disclose appropriately any information of which the regulators would reasonably expect notice
  • Takes reasonable steps to ensure that complies with the internal requirements such as WEM and external regulatory requirements imposed on the business
  • Business Challenges & Priorities
  • Exploit and improve the growth opportunities
  • Expand the business
  • Improve retention levels
  • Recruit and develop effective leaders and teams


  • The candidate must be an Associate of a Chartered Insurance Institute (ACII). 
  • Educated to degree level, ideally with further professional and/or post graduate qualifications. 
  • A minimum of 8 years in a management position is a key requirement.
  • The ideal candidate would be a national of Nigeria and be fluent in English written and spoken. 
  • Candidates from outside Nigeria must have either worked previously in Nigeria or have good working knowledge of Nigeria, perhaps having worked in a regional role.
  • Good financial understanding and excellent at driving results through others.
  • Minimum of 5 years in a leadership role within the financial services industry, ideally with knowledge of insurance. Must be used to working in a remote/matrix environment and have international experience. Ideally they should have experience of managing a region or performed a significant global role.
  • Other:
  • The ideal candidate would be a dynamic and proven leader, with connections at the highest level within Nigeria. They must also be a team player.
  • Regulatory:
  • Solid understanding of regulatory environment in Nigeria and hold relevant regulatory qualifications as appropriate.

This job originally appeared elsewhere.



Willis Towers Watson

Job Level

Manager (Staff Supervisor/Head of Department)




Executive / Top Management

Job Type


Minimum Qualification


Preferred Years of Experience

7 - 10 years