- Promoting and marketing the business;
- Managing budgets and financial plans as well as controlling expenditure;
- Maintaining statistical and financial records;
- Setting and achieving sales and profit targets;
- Analysing sales figures and devising marketing and revenue management strategies;
- Recruiting, training and monitoring staff;
- Planning work schedules for individuals and teams;
- Dealing with customer complaints and comments;
- Addressing problems ;
- Ensuring events and conferences run smoothly;
- Supervising maintenance, and other facilities management;
- Dealing with vendors and suppliers;
- Ensuring security is effective;
- Carrying out inspections of property and services;
- Ensuring compliance with licensing laws, health and safety and other statutory regulations.
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