Afmrecruit a leading recruiting company in lekki phase1 Lagos is looking to hire a front desk/Receptionist for a prestigious hospitality company in lekki phase 1 Lagos.
- Answer the phone at the front desk to respond to current and prospective guest's needs.
- Book reservations for individuals,families and groups as required.
- Greet walk- in guests and guests with reservations when they arrive at the front desks.
- Schedule special service,such as spa treatment when inquire.
- Refer guests to local amenities and venue.
- Communicate guests to requests and complaints to the appropriate department.
- 2-4 years customer service experience in a hotel.
- Excellent oral and written communication skills .
- Friendly phone manner a must.
- willingness work nights,weekends and holidays.
- Familarity with the hospitality industry a plus.
- Willingness to maintain confidentiality.
- Must be a female
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