Assistant SPA Manager

Montaigne Place  -  More jobs by Montaigne Place

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The Company:

Montaigne Place is seeking to recruit a dynamic, vibrant, passionate and aggressive  individual to fill this role

 

The Objective

The Assistant SPA Manager is saddled with the responsibility of increasing the outlet turnover and maximize profitability

 

The Job

  • Ensure the highest level of customer service
  • Design Spa Procedure Manual and ensure adherence by all spa personnel
  • Trains all staff/subordinates on new products and treatments
  • Ensures a high level of operational efficiency
  • Provide consultation services to clients
  • Ensure Communication of current and ongoing promotional programs, services and packages to clients by demonstrating in-depth knowledge of spa/salon offerings
  • Suggest value-added services to management to maximize sales
  • Demonstrate in-depth knowledge of retail products/brands
  • Oversee the operations and maintenance of all spa facilities and equipment
  • Coach and mentor all spa staff
  • Operate sales register and perform sales inventory

 

The Candidate  

  • Candidate must be SMART 
  • Must be female
  • Minimum Education Qualifications is a Bachelor’s degree in Management or a related field

 

Required Experience

At least 2 in a supervisory/managerial capacity

 

Required Competency

  • Knowledge
  • Customer relationship management
  • In-depth product knowledge
  • In-depth spa treatment knowledge

 

Skills

  • IT proficiency
  • Interpersonal skills
  • Negotiation skills
  • Conflict resolution skills
  • Communication skills

Summary

Company

Montaigne Place

Job Level

Manager (Staff Supervisor/Head of Department)

Location

Lagos

Specialization

Sales/Business Development

Job Type

Full-Time

Minimum Qualification

HND

Preferred Years of Experience

1 - 3 years