An ICT/Telecommunications company seeks a competent individual to fill this role.
- Responsible for developing websites using html or PHP coding or CMS (WordPress, Joomla, Drupal).
- Providing Tech Support through a ticketing software/ phone/chat with clients
- CPanel and domain name management
Qualifications and Requirements:
- Minimum of HND in a relevant discipline
- 1-3 years relevant experience
- Knowledge on open source wares like WordPress, Joomla, opencart is needed to provide support to clients on these platforms.
- Also knowledge of CPanel /WHM control panel.
- Your ability to woo others with your written and verbal communication skills in the English language
- Your dexterity in managing multiple tasks and screens efficiently, while maintaining focus and control
- Your attention to detail to ensure customers have the best experience possible while meeting departmental goals
- Your reliability to work assigned shifts and complete work as expected
- Your experiences in the areas of technical support and customer service
- Your proven ability to learn and understand the many web hosting technologies quickly and accurately(knowledge and experience with cPanel, DNS, FTP, WHM is a plus!)
- Your intrinsic motivation to put in 110%+ to provide an outstanding customer service experienc
Help someone get a job, tell them to visit http://jbng.me/443255 to apply for this job .