Technical Support Officer

Edge Communications Technology  -  More jobs by Edge Communications Technology

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Edge Communication is seeking qualified candidates to fill this vacancy
 
Job Responsibilities:
  • Installing and configuring computer hardware operating systems and applications;
  • Monitoring and maintaining computer systems and networks;
  • Talking staff/clients through a series of actions, either face to face or over the telephone to help set up systems or resolve issues;
  • Troubleshooting system and network problems and diagnosing and Solving hardware/software faults;
  • Replacing parts as required;
  • Providing support, including procedural documentation and relevant reports;
  • Following diagrams and written instructions to repair a fault or set up a system;
  • Supporting the roll-out of new applications;
  • Setting up new users' accounts and profiles and dealing with password issues;
  • Responding within agreed time limits to call-outs;
  • Working continuously on a task until completion (or referral to third parties, if appropriate);
  • Prioritizing and managing many open cases at one time;
  • Rapidly establishing a good working relationship with customers and other professionals, e.g., software developers;
  • Testing and evaluating new technology;
  • conducting electrical safety checks on computer equipment.
 
Qualifications and Requirements:
  • Minimum of OND in computer science on any related field.
  • Excellent communication and interpersonal skills
  • Good analytic skills

Summary

Company

Edge Communications Technology

Job Level

Experienced (Non-Manager)

Location

Lagos

Specialization

Information Technology

Job Type

Full-Time

Minimum Qualification

OND

Preferred Years of Experience

1 - 3 years

Salary

₦90,000.00 ‐ ₦120,000.00 per month

Application Deadline

2 weeks from now